When you see a beautiful pair of shoes in a store, you only think about how lovely it will look on your feet. And don't think that you might have to return your purchase to the store. Unfortunately, low-quality shoes are quite common and the return of a purchase to the store can also bring negative emotions. To save your nerves and money, use the following tips.
It is necessary
To return the shoes to the store, you will need to write a statement, and in extreme cases, contact a lawyer
Instructions
Step 1
When shopping for shoes, take a close look at your intended purchase first. Vendors in shoe stores are often overwhelmed or in a hurry to make a choice. Do not pay attention to this: the seller has his own task - to sell, you have your own - to buy a quality item and wear it with pleasure.
Step 2
Having bought the pair you like, be sure to take all the accompanying documents from the seller: a cashier's receipt, a sales receipt, a warranty card - everything that will be attached to the purchase. It is necessary.
Step 3
Keep all these documents (and these are documents) for the entire duration of the warranty period.
Step 4
If your new shoes turn out to be defective, do not waste time and immediately take them to the store where you purchased them. Do not try to repair it yourself - this will be a great reason to refuse you a refund.
Step 5
Write a return statement, describe the defect in it. In no case do not limit yourself to verbal claims - a written statement is required. A bona fide seller will refund your money within 10 days.
Step 6
If you are unlucky in doubles with both the shoes and the seller, make shoes for examination by an independent expert.
Step 7
If the seller even in this case tries to evade - contact a lawyer. This immediately changes the situation, most likely that the seller will return your money for the goods, and for expertise, and for the services of a lawyer.